TeleNav Press Release
Back1-800-Pack-Rat Improves Efficiency, Provides Real-Time Customer Satisfaction with TeleNav
Jan. 23, 2008Portable storage and moving company implements cell phone GPS technology
Sunnyvale, Calif. and Washington, D.C. – January 23, 2008—1-800-Pack-Rat, LLC, has implemented TeleNav’s cell phone GPS technology to increase efficiency and better serve its customers. The portable storage and moving company is introducing TeleNav Track(tm), a mobile resource management service that provides real-time information for managing field operations and enhanced on-the-go communications.
1-800-PACK-RAT is a leader in the portable moving and storage industry with more than 48 company and franchise-owned locations throughout the United States.
With TeleNav Track, drivers may view appointment changes directly on their cell phones. In addition, dispatchers can observe driving speeds, compare progress against drivers’ routes and calculate exact arrivals in real-time.
“In the past, we lacked an effective way of accurately tracking employees and field based storage units. We were also missing critical insight into key productivity measurements,” said Jason Botts, Director of IT at 1-800-PACK-RAT. “With TeleNav Track, we saw significant improvements in staff efficiency and accountability, as well as an increase in the overall quality of our customer service. We are now better able to manage our field resources and provide the timely information they need to do their jobs effectively.”
“Transportation, storage and moving companies need a well-developed resource-management strategy in order to keep their competitive edge and attract new business,” said Dr. HP Jin, co-founder, president and CEO of TeleNav. “With improved efficiency, enhanced customer service and instant visibility into their inventory and fleet, companies such as 1-800-PACK-RAT can help keep their clients happy.”
TeleNav Track leverages GPS and wireless technologies to provide business management solutions, and operates on mobile phones and PDAs. For further information about TeleNav Track and carrier availability, please visit http://www.TeleNav Treack.com.
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Media Contacts
Mary Beth LowellCommunications Manager
425-531-0122 phone
media@telenav.com
About TeleNav Inc.
TeleNav, Inc., is a privately-held company headquartered in Sunnyvale, California. Deployed by 15 carriers in 29 countries, TeleNav is a global leader in wireless location-based services (LBS). Currently, the company’s solutions are available in four continents, including North and South America, Asia and Europe.
TeleNav’s solutions include GPS navigation, Mobile Resource Management (MRM), social networking and local search. The company’s flagship service, TeleNav GPS Navigator™, offers functionalities comparable to in-car systems and standalone navigation devices, such as automatically-updated maps and business locations, full-color 3D moving maps, traffic alerts with one-click rerouting, location-sharing, business reviews, speech recognition, Wi-Fi hotspot finder, gas price finder and more. TeleNav also delivers its award-winning navigation service on the TeleNav Shotgun™, a standalone GPS personal navigation device (PND) tailored specifically for business travelers. TeleNav’s enterprise application, TeleNav Track™, incorporates GPS-enabled tracking, time sheets, wireless forms and navigation.
TeleNav services are available on more than 500 wireless devices and run on most major mobile platforms currently available. TeleNav’s service providers include . TeleNav’s partners include Ford Motor Company, Hewlett-Packard, HTC, INRIX, LG, Motorola, NAVTEQ, Nokia, Palm, Qualcomm, Research In Motion (RIM), Samsung, Sanyo and Tele Atlas.
For more information on TeleNav, please visit www.telenav.com.
About 1-800-Pack-Rat, LLC
1-800-PACK-RAT, originally founded as a regional portable mini-storage business has grown to become a leader in the emerging portable storage and moving industry. With over 48 company-owned and franchise-owned locations that serve the needs of both residential and business customers, 1-800-PACK-RAT is the simplest way to store and move your stuff. For additional information about 1-800-PACK-RAT and for franchise opportunities please visit www.1800packrat.com.
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