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May 23, 2008
TeleNav Press Release:
National Exterminating Company Squashes Inefficiencies with TeleNav Track
Uses GPS tracking and navigation solution to transform vehicles into more efficient mobile assets
SUNNYVALE, Calif. and NEWPORT NEWS, Va. – May 23, 2008 – TeleNav, Inc. today announced that National Exterminating Company, Inc., a full service extermination company, has improved customer response times and service efficiencies through the use of TeleNav Track™, a market leading GPS navigation and tracking service. In operation since 1975, National Exterminating Company has provided Virginia residents and business owners with reliable and affordable pest control and termite services. Ranked number 79 among the nation’s largest extermination companies by Pest Control Technology (PCT) Magazine, the company prides itself on providing customers with prompt and personal service by uniformed, trained technicians and guarantees all workmanship. As its business continued to expand, National Exterminating Company widened its service area from Richmond, Va., down to North Carolina. With more than 40 vehicles on the road at any one time, the company realized that its drivers were crisscrossing routes and the business was not being run as efficiently as it could. The company saw an article in PCT Magazine about what GPS tracking services were available and chose TeleNav Track due to its extensive offerings and local service support capabilities in Newport News, VA. By deploying TeleNav Track on its service vehicles, the company is able to turn them into ‘profit centers.’ In addition to decreasing expenses incurred in fuel and labor, National Exterminating Company also benefits from a reduction in the wear and tear of its vehicles, which leads to further improvement in its bottom line. Additionally, dispatchers can immediately identify and alert the closest vehicle to respond to an emergency service request. This, in turn, has led to faster response times and an increase in customer satisfaction. “We originally implemented the TeleNav Track service in an effort to better monitor the distances that our drivers were traveling and the time it was taking them to get there. TeleNav Track far exceeded our expectations,” said Ralph Morse, General Manager of National Exterminating Company. “Not only can we monitor vehicle speed and distance traveled, but in the unlikely event of an emergency, we can determine exactly where a driver is located. TeleNav Track is invaluable to conducting business in our industry.” “Like many expanding businesses, National Exterminating Company was simply outgrowing the traditional way it monitored its mobile assets. Calling mobile phones for hourly updates and printing out directions no longer makes sense in a hectic, customer-focused world,” said Sal Dhanani, Sr. Director, Marketing and Co-Founder of TeleNav. “In a business where customer service is crucial to success, TeleNav Track provides the workforce management tools companies need to manage growth and improve employee performance and customer satisfaction.” TeleNav Track enables organizations to optimize mobile workforce operations through mobile GPS tracking and navigation, wireless timesheets, job dispatching and wireless forms – all using GPS-enabled mobile devices. Currently, more than 8,000 organizations rely on TeleNav Track to help manage their mobile resources. Industry analyst firm, Frost & Sullivan, recently recognized TeleNav Track with its 2008 North American Mobility Award for Best MRM Solution on a Handheld Device. For a free consultation or to order TeleNav Track, customers should visit http://www.TeleNav Treack.com or call 1.88.TeleNav.2 (1.888.353.6282).
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Media Contacts
Mary Beth Lowell
425-531-0122 phone
marybethl@telenav.com
Mark Burfeind
206-240-3970 phone
markb@telenav.com
Todd Witkemper
408-306-6677 phone
toddw@telenav.com
About TeleNav
TeleNav, Inc. is a leading provider of consumer location-based services (LBS), enterprise LBS and automotive LBS. TeleNav's solutions provide consumers, wireless service providers, enterprises and automakers with location-specific, real-time, personalized services such as GPS navigation, local search, mobile advertising, mobile commerce, location tracking and workflow automation. TeleNav's technology is available across more than 500 types of mobile phones, all major mobile phone operating systems and a broad range of wireless network protocols. TeleNav's service providers and partners include AT&T, Bell Mobility, Boost Mobile, China Mobile, Cincinnati Bell, Ford Motor Company, NII Holdings, Rogers, Sprint Nextel, Telcel, T-Mobile UK, T-Mobile USA, U.S. Cellular, Verizon Wireless and Vivo Brazil.
For more information on TeleNav, please visit www.telenav.com. Follow TeleNav on Twitter at www.twitter.com/telenav or on Facebook at www.facebook.com/telenav
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