Press Room

Sept. 22, 2006
Telenav Press Release:  

Carilion Clinic Cuts Down Emergency Medical Response Times With TeleNav Track
Replaces radio-based GPS tracking system with enhanced Web-based service

In an emergency situation, every second counts for first response medical teams. An essential part of Virginia-based Carilion Clinic's success is due to finding and implementing the latest proven technologies that improve healthcare. That is why Carilion Clinic and TeleNav Inc. today announced the implementation of TeleNav's TeleNav Track™ GPS solution over mobile phones, to assist Carilion with the location and deployment of ambulances and emergency medical teams during local organized events. The Carilion Clinic is western Virginia's leading healthcare partner. Carilion Patient Transportation Services was recently tasked with providing medical response teams for events that take place at the Martinsville Speedway, which often attracts thousands of people. With TeleNav Track, Carilion is now able to pinpoint emergency medical service (EMS) providers down to the section they are standing by at the speedway. This feature of TeleNav Track has reduced emergency response times to around one minute from the time a call is received to when the team arrives on the scene. Additionally, Carilion uses TeleNav Track's online reporting tool that can show where all team members have been throughout the event. "Large events, such as an auto race, football game or concert, are very difficult environments for emergency medical response teams to easily work in. The number of people can be overwhelming, making it vital to implement a system that will help us send teams to an area within minutes of any reported incident," said Allan Belcher, Operations Manager, Carilion Patient Transportation Services. "The mobility of TeleNav Track allows us to locate the closest available resources, send them to the location of the emergency while simultaneously watching the status of the call directly from anywhere in the world." "TeleNav has worked closely with Carilion to customize our TeleNav Track solution in order to meet the needs of the EMS response teams and help keep event attendees as safe as possible," said Sal Dhanani, senior director of marketing at TeleNav. "TeleNav Track's ease of use and enhanced management capabilities offer Carilion a dedicated GPS tracking safety system, at an affordable price for any organization. TeleNav hopes its technology will continue to help health organizations like Carillion perform their mission-critical jobs." TeleNav Track is a fully hosted, 100 percent Web-based service available at The price per phone/device starts with the TeleNav Track Basic plan at $9.99 per month, plus a one-time $19.99 activation fee. The basic service includes GPS tracking, timesheets and location reporting. The TeleNav Track Plus plan is priced at $12.99 per month, which adds two-way messaging. The $15.99 per month TeleNav Track Enhanced plan adds barcode scanning, wireless forms and job dispatching and scheduling capabilities. TeleNav Track Premium is priced at $21.99 per month and includes turn-by-turn voice and visual navigation. TeleNav Drives Mobile GPS Navigation Market at CTIA First company to launch a GPS navigation system on mobile phones in the U.S. provides insight into what it takes to succeed with location-based services

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