Press Room


Jan. 23, 2008
Telenav Press Release:  

1-800-Pack-Rat Improves Efficiency, Provides Real-Time Customer Satisfaction with TeleNav
Portable storage and moving company implements cell phone GPS technology

Sunnyvale, Calif. and Washington, D.C. – January 23, 2008—1-800-Pack-Rat, LLC, has implemented TeleNav’s cell phone GPS technology to increase efficiency and better serve its customers. The portable storage and moving company is introducing TeleNav Track(tm), a mobile resource management service that provides real-time information for managing field operations and enhanced on-the-go communications.

1-800-PACK-RAT is a leader in the portable moving and storage industry with more than 48 company and franchise-owned locations throughout the United States.

With TeleNav Track, drivers may view appointment changes directly on their cell phones. In addition, dispatchers can observe driving speeds, compare progress against drivers’ routes and calculate exact arrivals in real-time.

“In the past, we lacked an effective way of accurately tracking employees and field based storage units. We were also missing critical insight into key productivity measurements,” said Jason Botts, Director of IT at 1-800-PACK-RAT. “With TeleNav Track, we saw significant improvements in staff efficiency and accountability, as well as an increase in the overall quality of our customer service. We are now better able to manage our field resources and provide the timely information they need to do their jobs effectively.”

“Transportation, storage and moving companies need a well-developed resource-management strategy in order to keep their competitive edge and attract new business,” said Dr. HP Jin, co-founder, president and CEO of TeleNav. “With improved efficiency, enhanced customer service and instant visibility into their inventory and fleet, companies such as 1-800-PACK-RAT can help keep their clients happy.”

TeleNav Track leverages GPS and wireless technologies to provide business management solutions, and operates on mobile phones and PDAs. For further information about TeleNav Track and carrier availability, please visit http://www.TeleNav Treack.com.

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About Telenav, Inc.

Telenav is the leader in personalized navigation. Our mission is to help reduce stress, improve productivity, and make life more fun for people on the go.

Our personalized navigation apps like Scout help people make smarter decisions about where to go, how to get there, and when to leave. Our location-targeted advertising platform Thinknear delivers highly-targeted advertising for national brands and small businesses at locations that drive consumer behavior to the advertisers' goals.

Our products are found in mobile app stores, distributed through our carrier partners (AT&T, Sprint, T-Mobile, and U.S. Cellular), embedded in connected cars (Ford), and on the web at www.telenav.com, www.scout.me and www.thinknear.com.

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About 1-800-Pack-Rat, LLC

1-800-PACK-RAT, originally founded as a regional portable mini-storage business has grown to become a leader in the emerging portable storage and moving industry. With over 48 company-owned and franchise-owned locations that serve the needs of both residential and business customers, 1-800-PACK-RAT is the simplest way to store and move your stuff. For additional information about 1-800-PACK-RAT and for franchise opportunities please visit www.1800packrat.com.