Telenav understands and respects your concerns about the use of your personal data that directly or indirectly identifies you, collected from you as a user of Navigation and/or OnStar Connected Navigation ("Personal Data"). Personal Data includes, but is not limited to, your name, home address, telephone number, email address, and VIN number. Personal Data does not include anonymous or aggregate information, which after processing cannot be associated with a specific person or entity. We believe that you should know what information about you we collect, as well as how that information is used, maintained, and, in some cases, shared. The following sets forth our privacy practices and policies, applicable to Navigation users.
The types of personal and other information we may collect about you are primarily from two sources: (1) information you provide; and (2) information automatically collected. How we use and maintain that information is described below. We need the information to provide you with our services. If you do not provide us with the Personal Data, we may not be able to deliver you with all functionalities.
We receive and store Personal Data about you when you authorize GM to share that information with us or contact us by phone or email regarding our products and services. To maintain and/or verify your account we may receive the following account information: your vehicle information.
Through Navigation, you have the option of providing us with your home and work addresses, which we store locally and/or in our database, to enable you to quickly navigate to those destinations. Through Navigation you can also create a list of "favorite" addresses and points of interest. Within Navigation you also have the option to use the Navigation settings menu to customize your experience, for example by selecting your navigation and search preferences, setting up traffic reports, editing your information, and selecting your preferred gas grade. This information is stored locally on the navigation system in your vehicle.
GM may use your email address or phone number to contact you with regard to Navigation, such as to respond to any inquiry or feedback you submit with GM Customer Service Representatives.
If you provide feedback regarding a routing or map issue, we may share your anonymous comments and anonymized location data with our third-party map provider. Our legitimate interest is to provide a better user experience.
When you request additional information about Navigation, the information collected through these requests may include your name, phone number, and email address. We will use this information to provide you with details about these services, and in accordance with requirements under applicable law, we may use this information to promote our services to you in the future, unless you inform us that you opt out from receiving such communications.
If you use or link to public forums such as social networking services, blogs on Telenav or non-Telenav websites, internet bulletin boards, or chat rooms, be aware that any Personal Data you submit can be read, collected, or used by other users of these forums, including to send you unsolicited messages. Telenav cannot prevent the distribution and use of such information by other parties.
The navigation system in your vehicle will automatically receive certain types of information, some of which may be associated with Personal Data, when you use Navigation, as follows:
Each time you access Navigation, your location, search and route information, including your point of origin or current location, the address of your destination, the starting time of your trip, and the route you are instructed to follow are recorded and stored locally or in our cloud database as described below. When you are in an active Navigation session, Navigation will periodically record your current location, data from your vehicle’s sensors, and GPS heading and speed from the GPS hardware associated with your vehicle in order to provide you with your route. This location and route information will be stored in the local memory of your vehicle’s navigation system. Navigation will save and display your most recent destinations to allow you to easily navigate to these destinations again.
We may disclose Personal Data about you to third parties who perform services on our behalf, so called data processors. The acceptance by you of this policy and your use of the Navigation may constitute consent to such disclosure.
We, our affiliates and service providers will comply with any applicable subpoenas, court orders or other legal processes for information about you in our possession, and we may use and disclose Personal Data to establish or exercise your, our, or others' legal rights, or to defend against legal claims. We also may be required to disclose Personal Data in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Information about you in our possession may be disclosed as part of a prospective or completed merger, acquisition, sale of company assets, or transition of service to another provider, as well as in the unlikely event of insolvency, bankruptcy, or receivership in which your Personal Data would be transferred as one of the business assets of the company. Telenav does not guarantee that any entity receiving such information in connection with one of these transactions will comply with all terms of this policy.
Information that we collect about you may also be transferred among our various divisions and affiliated companies around the world, which may involve transfer outside of the jurisdiction in which you reside, including from countries within the European Economic Area (EEA) and Switzerland to countries outside the EEA. As a result, that country's courts, governments or law enforcement agencies could obtain disclosure of such information under that country's laws.
When sharing personal data with processors or affiliates within the US, we safeguard these transfers with Standard Contractual Clauses (SCCs) or other legal means. Please contact our DPO to obtain a copy of these safeguards.
Telenav has implemented various adequate physical, electronic and procedural safeguards, including legal, technical and organizational measures in an effort to protect the confidentiality and security of Personal Data in our custody and under our control. For instance, Telenav limits access to Telenav systems that store such information to authorized personnel.
You also have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.
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