Telenav Cookie Policy


Updated February 17th, 2023

This Cookie Policy describes:

  1. What are cookies?
  2. What is the lifespan of a cookie?
  3. What are own cookies vs. cookies placed by third parties?
  4. How are cookies used through the use of our website?
  5. Social plug-ins
  6. What type of information is stored and accessed through cookies?
  7. How to customize your browser settings for cookies
  8. Privacy


This Cookie Policy applies to all users of this website. The following information is intended to inform users of this website about the placement, use, and management of cookies in the context of browsing this website.

We use the term "cookies" to refer to cookies and/or similar technologies through which information can be collected automatically.

Cookies are used to provide users of this website with a better browsing experience and services tailored to the needs and interests of individual users, namely for:

  • improving the usability of this website, including by identifying any errors that occur while users are visiting/using it;
  • providing anonymous statistics on how this website is used to Telenav INC. ("Telenav," "we," "us," "our") as the owner of this website;
  • anticipating possible future services/goods that may be provided/made available to users through this website, depending on the services/products being accessed.

Cookies provide Telenav with valuable feedback on how this website is used so that measures can be taken to improve the efficiency and accessibility of this website for its users. Sometimes, the use of cookies also allows the storage of specific settings/preferences set by the users of this website, such as, the language in which a web page is viewed.


An "Internet Cookie" (also known as a "browser cookie," or "HTTP cookie," or "cookie") is a small file of letters and numbers that will be stored on a user's computer, mobile device, or other equipment through which the internet or a specific webpage is accessed.

Cookies are installed by request from a web server to a browser (e.g., Internet Explorer, Firefox, Chrome, Safari). Once installed, cookies have a fixed lifetime and remain "passive" in the sense that they do not contain software, viruses, or spyware and will not access information on the hard drive of the user on whose equipment they are installed. Most cookie consists of two parts: (i) the name and (ii) the content or value of the cookie. Technically, only the webserver that sent the cookie can re-access it when a user returns to the web page associated with that webserver.

There are the following categories of cookies:

  • Session Cookies - A "session cookie" is a cookie that is automatically deleted when the user closes their browser.
  • Persistent Cookies - A "persistent cookie" is a cookie that remains stored on the user's terminal until it reaches a certain expiration date (which may be minutes, days, or years in the future).


Cookies are managed by web servers. The lifetime of a cookie can vary significantly, depending on the purpose for which it is placed. Some cookies are only used for a single session (i.e., session cookies) and are no longer retained once the user leaves the website. Some cookies are retained and reused each time the user returns to that web page (i.e., persistent cookies). However, cookies can be deleted by the user at any time via their browser settings.


Cookies can generally be installed by the controller of the accessed website's "own cookies" or by other websites' "third-party cookies." This Cookie Policy does not cover the use of cookies by such third parties and for more information regarding those cookies, please check the cookie and privacy policies of the third parties. Third-party cookie providers must also comply with this website's data protection rules and privacy policy. These cookies may come from the following third parties: Google, Facebook, Hotjar, Amazon or Jobvite.


By using/visiting our website, cookies may be placed for the following purposes: 

  1. Cookies are strictly necessary for the optimal functioning of the website.
  2. Cookies are necessary for user analytics and statistics.
  3. Cookies are used for marketing and advertising.

  1. Strictly necessary cookies:

These essential cookies allow you to browse our website and use its features. These cookies do not collect information about you that could be used for advertising or to record your internet activity.

Strictly necessary cookies can include first-party, third-party, persistent, or session cookies and usually are used to provide services you request, to remember your preferences, and to boost the user experience and security on a website.

Our necessary cookies are provided by: 

  • Jobvite (AWSALBAPP-0AWSALBAPP-1, AWSALBAPP-2, AWSALBAPP-3) are used in load balancing to optimize the visitors and site response rate by distributing the traffic load on multiple network links or servers. These cookies have a lifespan of 6 days and then are automatically deleted.
  • Google (AEC) is used to ensure that the user makes requests within a browsing session. This cookie prevents malicious sites from acting on behalf of a user without that user's knowledge. This cookie has a lifespan of 6 months.

  1. User analytics and statistics cookies:

These cookies inform us whether a particular website user has visited/used this website before. These cookies are only used for statistical purposes. 

Our analytical and statistical cookies are provided by Google as follows:

  • _gat - this session cookie allows website owners to track visitor behavior and measure site performance.
  • _gid - this cookie stores information on how visitors use a website and creates an analytics report of the website's performance. Some of the collected data include the number of visitors, their source, and the pages they visit anonymously. This cookie has a lifespan of 24 hours.
  • _ga - this cookie calculates visitor, session, and campaign data and keeps track of site usage for the Site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. This cookie has a lifespan of 2 years.
  • _dv – this is a session cookie used to collect information about how visitors use the website and use the information to compile reports and help improve the Site. The cookies collect data anonymously, including the number of visitors to the Site, where visitors have come to the Site, and the pages they visited.

  1. Advertising/Marketing cookies:

These cookies allow us to track a user's view of an online advertisement, the type of advertisement, and the time that has elapsed since the advertisement was viewed. These cookies are anonymous, storing information about the content viewed, not about the users. As a result, such cookies are used to target online advertising.

Our marketing cookies are provided by:

  • Hotjar (_hjRecordingEnabled) is used to identify the visitor and optimize ad relevance by collecting visitor data from multiple websites – a third-party data center or ad exchange usually provides this exchange of visitor data. This is a session cookie and therefore is not stored.
  • Google (_NID) is used to show Google ads in Google services for signed-out users. This cookie has a lifespan of 6 months.
  • Google (_1P_JAR) is used to display personalized advertisements on Google sites based on recent searches and previous interactions. This cookie has a lifespan of 30 days.
  • Facebook (_fbp) is used to set a first-party cookie on your device containing a unique identifier to identify you as a user. Facebook uses it to deliver a series of advertisement products, such as real-time bidding from third-party advertisers. This cookie has a lifespan of 90 days.


Telenav may use or implement plug-ins of third-party social networks. In general, your interaction with a plug-in allows the third party to collect information about you, including your IP address, page header, and browser information. Telenav has implemented the following social buttons:


Cookies store information in a small text file that allows browser recognition. This website recognizes the browser until the cookies expire or are deleted.


If the use of cookies is not intrusive and the computer or technical equipment used to browse this website is only used by you, long expiry periods may be used to store your browsing history.

If more than one person uses the computer or technical equipment used for browsing this website, you may consider setting it to delete individual browsing data each time the browser is closed. 

7.1 How can cookies be turned off?

Disabling and refusing to receive cookies may make this website difficult to visit and may limit your ability to use it. Users can configure their browser to reject or accept cookies from a specific website. 

All modern browsers offer the possibility to change cookie settings. These settings can usually be accessed in your browser's "options" or "preferences" menu.

Users also have the possibility to disable cookies (except those strictly necessary for the functioning of this website) via the cookies banner: (i) by accessing the "Configure cookies" option included in the banner signaling the use of cookies, displayed when you first access the website; (ii) by accessing the "Set Cookies" option at the bottom of the webpage.

To understand these settings, the following links may be useful:

The compliance monitoring with legal requirements in this area is also ensured by the Data Protection Officer designated within Telenav, having the following contact details:


We are committed to using cookies fairly and in accordance with applicable privacy rights. The present Policy regarding the use of cookies shall be completed with our Privacy Policy. You may find our Privacy Policy here:

We reserve the right to change the Cookie Policy at any time. Any changes will be published on our dedicated page on and will be effective as of the publication date. We will post the most current version of the Policy to our website at


Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website. Cookie Policy

Accept all cookies

These items are required to enable basic website functionality.

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These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues.

These items are used to deliver advertising that is more relevant to you and your interests.

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