Road Assist™

Please read these terms and conditions of use ("Terms of Use") carefully before you launch RoadAssist™ (“Telenav Services”) on your wireless device. Your use of RoadAssist indicates that you accept these terms and conditions. If you do not accept these terms and conditions, do not launch or otherwise use RoadAssist.


These Terms of Use represent the agreement ("Agreement") between you and Telenav, Inc. ("Telenav") with respect to the Telenav Services. All references herein to "you" and "your" means you, your employees, agents, and contractors, and any other entity on whose behalf you accept these terms and conditions, all of whom shall also be bound by this Agreement.

Telenav may revise these terms and conditions at any time, with or without notice to you. You should visit from time to time to review the then current terms and conditions for the Telenav Services.


The Telenav Services detects whether you are involved in a highway incident and automatically sends text messages to your designated contacts. Use of the Telenav Services require download to your wireless device of RoadAssist software and any upgrades, modifications, or additions thereto (collectively, "Telenav Software"), but does not include any hardware that may be required for certain wireless devices (such as a standalone GPS receiver).

The Telenav Services are for your internal business and personal use and is not for resale or other transfer or disposition to any other person or entity.

The Telenav Services utilize map and other data licensed to Telenav by third parties for the benefit of you and other end users. This Agreement includes end-user terms required by these companies (set forth at the end of this Agreement), and thus your use of the Telenav Services is limited by and subject to such terms.


For Telenav to provide the Telenav Services, Telenav must receive your GPS location from the GPS hardware associated with your wireless device at all times. Your location information may be temporarily stored on your device for purposes of rendering the Telenav Services

In using the Telenav Services, you allow Telenav to access your GPS hardware and otherwise obtain this location information, and to record, compile and display such information internally. Such information is subject to Telenav’s privacy policy located at Your use of the Telenav Services indicates that you accept the terms of Telenav’s privacy policy.


You agree to comply with the following when using the Telenav Services:

  • Observe all traffic laws and otherwise drive safely.
  • Do not use the Telenav Services for any illegal, unauthorized, unintended, unsafe, hazardous, or unlawful purposes, or in any manner inconsistent with this Agreement.
  • Arrange all GPS and wireless devices and cables necessary for use of the Telenav Services in a secure manner in your vehicle so that they will not interfere with your driving and will not prevent the operation of any safety device (such as an airbag).


You are responsible for any fees assessed by your wireless telephone carrier to access the Telenav Services, including any data plan charges, toll, out-of-area, roaming, or other telephone connection charges. Standard messaging rates and other charges may apply when using certain features in the Telenav Services, such as the texting of your designated contacts in the event of a highway incident.

Telenav reserves the right to change at any time the phone number designated for you to access the Telenav Services, including eliminating any toll-free numbers.


Telenav reserves the right to terminate your access to the Telenav Services at any time for any or no reason and without notice to you.

You may terminate the Telenav Services at any time by notifying Telenav via: (i) an email addressed to; (ii) a letter addressed to Telenav, Inc., 4655 Great America Parkway, Suite 300, Santa Clara, CA 95054, USA. Any such cancellation by you shall become effective upon Telenav's receipt of your notice.

Upon any termination of your Telenav Services, Telenav shall have no liability to you or any further obligations under this Agreement.


You agree: (a) when signing up for the Telenav Services, to provide Telenav with true, accurate, current, and complete information about yourself, and (b) to inform Telenav promptly of any changes to such information to keep it true, accurate, current and complete.

If you provide Telenav with any information that is untrue, inaccurate, not current or incomplete, or Telenav has reasonable grounds to suspect so, Telenav has the right to suspend or terminate your access to the Telenav Services.

All of your account information, as well as other personal information provided by you to Telenav, is subject to Telenav’s privacy policy located at Your use of the Telenav Services indicates that you accept the terms of Telenav’s privacy policy.


Subject to your compliance with the terms of this Agreement, Telenav hereby grants to you a personal, non-exclusive, non-transferable license to: (i) download or otherwise copy the Telenav Software onto your wireless device, and (ii) use the Telenav Software (in object code form only) on such wireless device in order to access and use the Telenav Services.

This license shall terminate upon any termination of this Agreement, or upon any suspension, termination or cancellation of your access to the Telenav Services.

Except for the limited license expressly granted herein, Telenav shall own all right, title and interest in and to the Telenav Software, including without limitation all intellectual property rights therein.

You agree not to do any of the following:

  • Reverse engineer, decompile, disassemble, translate, modify, alter or otherwise change the Telenav Software, or any part thereof.
  • Attempt to derive the source code, audio library or structure of the Telenav Software without the prior express written consent of Telenav.
  • Remove from the Telenav Software, or alter, any of Telenav’s or its suppliers’ trademarks, trade names, logos, patent or copyright notices, or other notices or markings.
  • Distribute, sublicense or otherwise transfer the Telenav Software to others.


To the fullest extent permissible pursuant to applicable law, in no event will Telenav, its licensors and suppliers, or agents or employees of any of the foregoing, be liable for any decision made or action taken by you or anyone else in reliance on the information provided by the Telenav Services or the Telenav Software. You are responsible for the entire risk arising out of your use of the Telenav Services and the Telenav Software.

The Telenav Services and the Telenav Software are provided "as is" and without warranties of any kind either express or implied. Telenav disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Applicable law may not allow certain warranty exclusions, so one or more of the above disclaimers may not apply to you.


You understand and agree that the Telenav Software is downloaded to your wireless device at your own discretion and risk and that you will be solely responsible for any damages to your wireless device, or loss of data, that results from the download of such software.

Telenav does not warrant that the Telenav Services or the Telenav Software will not infringe on third party intellectual property rights.

Telenav also does not warrant that your use of the Telenav Services will be uninterrupted or error-free. Rather, temporary interruptions of the Telenav Services may occur from time to time (such as when you drive into an area that has no cell phone coverage or when the Telenav Services or your carrier’s network is undergoing maintenance). Telenav will exercise reasonable efforts to attempt to limit or prevent such occurrences, but in no event will Telenav be liable for any financial or other damages due to such interruptions.

Telenav also does not warrant the accuracy of the map or other data used for the Telenav Services. Such data may not always reflect reality due to, among other things, road closures, construction, weather, new roads and other changing conditions.

Telenav has technological and operational security policies and procedures to protect your information from loss, misuse, alteration, or unintentional destruction, but Telenav makes no representations or warranties regarding the security of the Telenav Services or the transmission of data or information to and from Telenav and your wireless device. Telenav will not be liable to you or anyone else in the event of any unauthorized infiltration of any of its systems.


To the extent permitted under applicable law, under no circumstances shall Telenav or its licensors (or their licensors and suppliers) be liable to you or anyone else for any loss, injury, or damages (including but not limited to any compensatory, punitive, special, incidental, indirect, exemplary or consequential damages) arising out of or in connection with the use by you or anyone else of the Telenav Services or the Telenav Software, any defects in the Telenav Services or the Telenav Software, or any breach of this Agreement, even if Telenav or its licensors have been advised of the possibility of such damages.

Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above exclusion may not apply to you.


To the extent permitted by applicable law, you agree to indemnify, defend and hold Telenav and its licensors (including their respective licensors, suppliers, assignees, subsidiaries, affiliated companies, and the respective officers, directors, employees, shareholders, agents and representatives of each of them) free and harmless from and against any liability, loss, injury (including injuries resulting in death), demand, action, cost, expense, or claim of any kind or character, including but not limited to attorney’s fees, arising out of or in connection with your use of the Telenav Services or the Telenav Software.


You agree that any dispute, claim or controversy arising out of or relating to this Agreement, the Telenav Services, or the Telenav Software, shall be settled by independent arbitration involving a neutral arbitrator and administered by the American Arbitration Association. The arbitrator shall apply the Commercial Arbitration Rules of the American Arbitration Association, and the judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction. Note that there is no judge or jury in an arbitration proceeding and the decision of the arbitrator shall be binding upon both parties.

This Agreement and performance hereunder will be governed by and construed in accordance with the laws of the State of California, without giving effect to its conflict of laws provisions. You agree to submit to the exclusive jurisdiction of the courts of the County of Santa Clara, California.


This Agreement constitutes the entire agreement between Telenav and you with respect to the subject matter hereof. Telenav’s or your failure to require performance of any provision shall not affect that party’s right to require performance at any time thereafter, nor shall a waiver of any breach or default of this Agreement constitute a waiver of any subsequent breach or default or a waiver of the provision itself.

If any provision herein is held unenforceable, then such provision will be modified to reflect the intention of the parties, and the remaining provisions of this Agreement will remain in full force and effect.

You may not resell, assign, or transfer any of your rights hereunder. Any such attempt may result in termination of this Agreement, without liability to Telenav. Notwithstanding the foregoing, Telenav may assign this Agreement to any affiliate at any time without notice.

By using the Telenav Services, you consent to receive from Telenav all communications, including notices, agreements, legally required disclosures or other information in connection with the Telenav Services (collectively, "Notices") electronically. Telenav may provide such Notices by posting them on Telenav’s website or by downloading such Notices to your wireless device. If you desire to withdraw your consent to receive Notices electronically, you must discontinue your use of the Telenav Services. Telenav may email or send text messages to you from time to time to inform you about our products and services that we think will interest you, unless you inform us that you opt out from receiving such communications.

If you have any questions regarding the terms of this Agreement, please contact Telenav by sending an email to or by writing to Telenav Customer Service, 4655 Great America Parkway, Suite 300, Santa Clara, CA 95054, USA.

NOTE: Additional terms and conditions applicable to you are as follows:


By using RoadAssist, you are agreeing to be bound by Google's Terms of Use at

Effective as of January 18, 2012


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