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This Privacy Policy governs your use of Navigation (including upgrades, modifications, or additions thereto, “Navigation Software”) offered by Telenav, Inc. and its subsidiaries (“Telenav”) and/or OnStar Connected Navigation services (“Navigation Services”) offered by Shanghai Jitu Software Development Ltd (“Jitu”) for select automotive vehicles produced or distributed by SAIC General Motors Corporation Limited or its affiliates (“SGM”). In compliance with Chinese law, the Navigation Services as cloud-based mapping services are provided by Jitu, and any data collected in connection with such Navigation Services are collected by Jitu. In order to provide you with navigation and related services, Telenav or Jitu in offering Navigation Software and Navigation Services, respectively, may collect and store certain information relating to your account, your location, and your use of the navigation services. Please review this Privacy Policy for more detail about the information that may be collected and used in connection with your use of Navigation Software and Navigation Services. By using these products or otherwise by interacting with us, you consent to this Privacy Policy and confirm that you are older than the minimum age ( “minimum age” means 18 years old in the PRC, excluding Hong Kong and Macao special administrative regions and Taiwan region). If you do not agree with the terms of this Privacy Policy, please do not engage in any of these activities.
Telenav and Jitu understand and respect your concerns about the use of your personally identifiable information, collected from you as a user of Navigation Software and/or Navigation Services (“Personal Information”). Personal Information includes information such as name, home address, telephone numbers including mobile telephone numbers, email addresses, and VIN numbers. Personal Information does not include anonymous or aggregate information, which after processing cannot be associated with a specific person or entity and is not reversible. Telenav and Jitu believe that you should know what information about you is collected, as well as how that information is used, maintained, and, in some cases, shared. The following sets forth our privacy practices and policies, applicable to Navigation Software and/or Navigation Services users.
You acknowledge and understand that this Privacy Policy does not apply to other Telenav or Jitu products or services, our business partners or other companies that Telenav or Jitu does not own or operate. For information about other Telenav products and services as well as the Telenav.com website, please visit http://www.telenav.com/legal/policies. For information on how other providers of products or services handle personal information you provide through other web sites or through the use of our services in conjunction with a third party, please consult their privacy policies.
The types of Personal Information and other information Telenav and/or Jitu may collect about you are primarily from three sources: (1) information you provide; (2) information automatically collected; and (3) information from other sources. How Telenav and/or Jitu use and maintain that information is described below.
Telenav and Jitu receive and store certain information about you when you authorize their business partners to share that information with us for use with Navigation Software and/or Navigation Services or login to Navigation Software and/or Navigation Services using your information, and when you otherwise transmit such information to us via Navigation Software and/or Navigation Services, or contact us by phone or email regarding our products and services. For instance, to maintain and/or verify your account Telenav and Jitu may receive certain account information from other of your accounts, with your consent, including your vehicle information and whether your OnStar Connected Navigation subscription is active. Telenav and Jitu may also assign you a separate and unique ID number, which may be stored by Telenav and Jitu and used to manage your account and provide you with customer support, and perform research and analysis about your use of Telenav and Jitu products and services for enhancing the quality of the products or services and your user experience.
Through Navigation Services, you have the option of providing your home and work addresses, which Jitu will store in its database and share with Telenav, to enable you to quickly navigate to those destinations and readily access other features of Navigation Software and/or Navigation Services. Through Navigation Software and/or Navigation Services you can also create a list of "favorite" addresses and points of interest. Within Navigation Software and/or Navigation Services you also have the option to use Navigation Software and/or Navigation Services settings menu to customize your experience, for example by selecting your navigation preferences, setting up traffic reports, and selecting your preferred gas grade for searches. For OnStar Connected Navigation subscribers, Jitu will store these addresses and setting preferences in its cloud database. Such data will also be shared with Telenav so that you can access them from Navigation Software and/or Navigation Services. For Navigation users, this information is only stored locally on the navigation system in your vehicle.
Telenav or Jitu may also use the information that Telenav and Jitu collect about you to manage your account and provide you with customer support, perform research and analysis about your use of our products and services. Telenav or Jitu may share with SGM your email address or phone number to allow SGM to provide the necessary or requested customer services to you in relation to the Navigation Software and/or Navigation Services or your vehicle. Jitu may also share certain information it collects about you and your usage activity with SGM on a non-identifiable and irreversible basis for the purpose of performing research and analysis about users of its products and services.
SGM may use your email address or phone number to contact you with regard to Navigation or your OnStar Connected Navigation subscription, such as to communicate that it is about to expire or to respond to any inquiry or feedback you submit with SGM Customer Service Representatives, by email or from within Navigation Software and/or Navigation Services.
If you provide feedback regarding a routing or map issue, Telenav or Jitu may share your comments and anonymized location data with our third party map provider.
When you request additional information from Telenav or Jitu about Navigation Software and/or Navigation Services, the information collected through these requests may include your name, phone number, and email address. Telenav or Jitu will use this information to provide you with details about these services, and in accordance with requirements under applicable law.
If you use or link to public forums such as social networking services, blogs on Telenav, Jitu or non-Telenav/Jitu websites, internet bulletin boards, or chat rooms, be aware that any personal information you submit can be read, collected, or used by other users of these forums, including to send you unsolicited messages. Telenav or Jitu cannot prevent the distribution and use of such information by other parties.
Telenav and Jitu automatically receive certain types of information, some of which may be associated with Personal Information, when you use OnStar Connected Navigation.
Each time you access the Navigation Software, your location, search and route information, including your point of origin or current location, the address of your destination, the starting time of your trip, and the route you are instructed to follow will be recorded. When you are in an active Navigation session, your current location, data from your vehicle’s sensors, and GPS heading and speed from the GPS hardware associated with your vehicle will periodically be recorded in order to provide you with your route. The Navigation Software will save and display your most recent destinations to allow you to easily navigate to these destinations again. For Navigation Software-only users, this data will be stored only on your Navigation system’s local memory
For Navigation Services users with an active subscription who have opted-in to use Connectivity, this location and route information will be collected by Jitu and shared with Telenav where it will be kept in a secure cloud database. Jitu may keep such information for up to five years to improve its services and to provide other features that may enhance your service capabilities, functions, and your user experience. For Navigation Services users, other address data, including home and work addresses, favorite places, and recent destinations will also be shared with Telenav and stored with your account information in secure cloud database until your account is deleted. This data may also be shared with SGM to allow SGM to provide the necessary or requested customer services to you in relation to the Navigation Software and/or Navigation Services or your vehicle.
For Navigation Services users who have enabled the Predictive Navigation functionality, Jitu will regularly receive and record location data from your vehicle’s GPS hardware, whenever you are operating your vehicle. This data will be shared with Telenav and stored in a secure cloud database and Telenav and Jitu will use such information to customize and improve your navigation and search experience, for example to provide preferred brand point of interest search results, personalized routing, and commute alerts. This data may also be shared with SGM to allow SGM to provide the necessary or requested customer services to you in relation to the Navigation Software and/or Navigation Services or your vehicle.
You can update your Predictive Navigation options (including disabling Predictive Navigation) at any time by accessing the Navigation Settings menu.
The Navigation Software may receive and store limited vehicle data from the vehicle systems, for example, ambient temperature, seat sensors on/off, and ignition on/off, which may be used to optimize its safety functionality. For Navigation Software-only users, this data will be stored indefinitely in your Navigation system’s local memory. For Navigation Services users with an active subscription, this data will be collected by Jitu, shared with Telenav and stored in a secure cloud database for up to five years from the date of collection. This data may also be shared with SGM to allow SGM to provide the necessary or requested customer services to you in relation to the Navigation Software and/or Navigation Services or your vehicle.
When you use Navigation Software and/or Navigation Services, Jitu will log certain information relating to your use of Navigation Software and/or Navigation Services and the Navigation performance. For example, Jitu may collect data about what actions you take within a session, such as the type of search you performed or what kind of route you selected. This data will be shared with Telenav for enhancing the functions of Navigation Software and your user experience, and stored in a secure cloud database for up to five years from the date of collection. This data may also be shared with SGM to allow SGM to provide the necessary or requested customer services to you in relation to the Navigation Software and/or Navigation Services or your vehicle.
When you use the voice command or entry features on our services, Telenav or Jitu will receive the text transcription from your audible utterance (what you said) and that text data may be stored for up to five years.
Telenav and Jitu do not sell, rent, license or otherwise share information relating to your use of Navigation Software and/or Navigation Services with unaffiliated parties except as explained in this Privacy Policy, or as otherwise required or permitted by applicable law.
Telenav and/or Jitu may disclose Personal Information about you to third parties who complete transactions or perform services on our behalf. Your use of the Navigation Software and/or Navigation Services constitutes consent to such disclosure.
Telenav and Jitu may make certain Personal Information non-personal and share it or anonymous, aggregated data with strategic partners that work with us to analyze usage, provide and improve products or services, or that help us market to customers, or for similar purposes. Information that is not personally identifiable, is aggregated and irreversible is not subject to any restrictions of use or disclosure under this Privacy Policy.
Some of the Navigation and OnStar Connected Navigation services and functionality are provided by or in conjunction with third party service providers. These third party service providers process Personal Information on our behalf and are obligated to process such information in compliance with this Privacy Policy and other appropriate security and confidentiality measures. Our service providers are given the information they need to perform their designated functions, and Telenav and/or Jitu do not authorize them to use or disclose personal information for their own marketing or other purposes. Personal information may be maintained and processed by us, our affiliates and other third party service providers in China, the USA or other jurisdictions.
Telenav, Jitu and their respective affiliates and service providers will comply with any applicable subpoenas, court orders or other legal processes for information about you in our possession, and may use and disclose Personal Information to establish or exercise their, your, ours, or others' legal rights, or to defend against legal claims. They also may be required to disclose Personal Information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Information about you in Telenav or Jitu’s possession may be disclosed as part of a prospective or completed merger, acquisition, sale of company assets, or transition of service to another provider, as well as in the unlikely event of insolvency, bankruptcy, or receivership in which your personal information would be transferred as part of the business of the company. Telenav or Jitu will use all commercially reasonable efforts to ensure that any entity receiving such information in connection with one of these transactions will comply with all terms of this policy.
Telenav and Jitu have implemented various physical, electronic and procedural safeguards in an effort to protect the confidentiality and security of personal information in our custody and under our control. For instance, Telenav or Jitu limits access to Telenav or Jitu systems that store such information to authorized personnel only.
While Telenav and Jitu maintain a multitude of security measures to prevent unauthorized access to or disclosure of your Personal Information, no security measures are absolute or wholly guaranteed. Telenav and/or Jitu will make reasonable attempts to notify you and take appropriate actions if it determines there were unauthorized acts by third parties that violate the law or this policy, or other security breaches, or where otherwise required by law.
Telenav and Jitu will maintain your Personal Information for as long as a business need exists, or as required by applicable laws, regulations, or government orders. When Telenav or Jitu dispose of Personal Information, they use commercially reasonable procedures to erase, anonymize or render it unreadable and irreversible.
Telenav and/or Jitu will not knowingly request or collect Personal Information from any person under 18 years of age without prior verifiable parental or legal guardian consent. If, however, you authorize a child to use our services or products by providing them access to a vehicle or device with access to Navigation, OnStar Connected Navigation and/or other Telenav or Jitu services or products, any Personal Information associated with such use will be treated as your information in accordance with this policy. Telenav and Jitu encourage parents to be involved in the online activities (including wireless Internet browsing) of their children to ensure that no information is collected from a child without parental or Guardian consent.
Customers are entitled to request information concerning whether a business has disclosed Personal Information to any affiliated companies or third parties for their direct marketing purposes. Customers are further entitled to request access to their personal information under Telenav or Jitu’s control and update and correct inaccuracies in such Personal Information. To protect your privacy and security, Telenav and/or Jitu will take reasonable steps to verify your identity before providing you access or making corrections. Good faith efforts to resolve requests to correct inaccuracies in personal information will be made by Telenav or Jitu, except where the request is unreasonable. As stated in this Privacy Policy, Telenav and Jitu will not sell or share your Personal Information with third parties for their direct marketing purposes without your consent. Customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices and policies may contact us at support@telenav.com or write to the attention of Privacy Policy Officer, Telenav, Inc., 4655 Great America Parkway, Suite 300, Santa Clara, CA 95054, USA.
Telenav and Jitu may from time to time update this Privacy Policy, and encourage you to periodically review this privacy policy to be informed of the latest changes. If you have any questions over any of the clauses in the updated Privacy Policy, you should stop using the Navigation Software and/or Navigation Services immediately and contact us. In the event that Telenav or Jitu merges with, or is acquired by another company, a change to this privacy policy may result.
Telenav and Jitu may enter into written product or service agreements with customers that contain specific provisions related to confidentiality, security or other handling of information. If this Privacy Policy conflicts with any provision of those terms and agreements, those terms and agreements govern to the extent of the inconsistency. In all other instances, the terms of this Privacy Policy apply.
By choosing to use Navigation Software and/or Navigation Services, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the People’s Republic of China. Except where prohibited by applicable law, you also agree to arbitrate such disputes and to abide by any limitation on damages contained in our Terms of Use, Terms and Conditions of Service, or other applicable agreement.
If you would like to access, update or correct any information that you have provided to Telenav or Jitu through your use of Navigation Software and/or Navigation Services or to delete any information associated with your ID (subject to any legal obligation to maintain such information), or if you have suggestions for improving this Privacy Policy, please send an e-mail to ConnectedNavCare@telenav.com or contact our Privacy Policy Officer at the contact information set out below. Telenav and Jitu will provide you with access to your Personal Information (subject to limited exceptions set out under applicable law) and use reasonable commercial efforts to address any concerns that you may have.
Telenav and Jitu commit to resolve complaints about your privacy and our collection or use of your personal information. Individuals with inquiries or complaints regarding this privacy policy should first contact Telenav and Jitu at:
Telenav, Inc.
ATTN: PRIVACY POLICY OFFICER
4655 Great America Parkway
Suite 300
Santa Clara, CA 95054
USA
Email: support@telenav.com
Shanghai Jitu Software Development Ltd.
ATTN: PRIVACY POLICY OFFICER
10F, V-CAPITAL NO. 333 XianXia Road
Changning, Shanghai, China 200336
If you believe that Telenav or Jitu have not complied with this Privacy Policy in regards to your personal information, you may write to the Privacy Officer at the above address. In your letter, please describe in detail — in as much detail as possible — the ways in which you believe that Telenav or Jitu has not complied with this Privacy Policy. Telenav or Jitu, as applicable, will investigate and verify your complaint in a timely manner.
本隐私政策适用于您使用泰为公司（Telenav, Inc.）及其子公司（“泰为”）为上汽通用汽车有限公司或其关联方（“上汽通用”）生产或经销的特选机动车提供的导航软件（包括其更新、修改或添加，以下称“导航软件”）和/或上海吉图软件开发有限公司（“吉图”）为之提供的安吉星互联导航服务（“导航服务”）的行为。按照中国法律，导航服务作为基于云计算的地图服务将由吉图提供，与该导航服务相关的任何数据将由吉图收集。为向您提供导航及相关服务，泰为或吉图在提供导航软件和导航服务时，可能分别收集和保存与您的账户信息、您的位置信息以及您对导航服务的使用相关的某些信息。请阅读本隐私政策，了解可能就您使用导航软件和导航服务的行为而收集和保存的具体信息。通过使用该等产品或以其他方式与我们互动，您同意本隐私政策，并确认您已满法定年龄（“法定年龄”在中国（不包括香港和澳门特别行政区及台湾地区）指18周岁）。如您不同意本政策的条款，请不要进行上述任何活动。
泰为和吉图理解并尊重您对于我们向您作为导航软件和/或导航服务用户而收集的您个人身份信息（“个人信息”）使用方面的顾虑。个人信息包括姓名、家庭住址、电话号码（包括手机号码）、电子邮件地址和车辆识别码等信息。个人信息不包括经处理后无法与特定个人或实体相关联且不可复原的匿名或集合信息。泰为和吉图认为，您应当了解您的哪些信息将会被收集，以及您的信息将会以何种方式被使用、维护和在某些情况下被共享。下文列明了我们适用于导航软件和/或导航服务用户的隐私惯例和政策。
您承认并理解，本隐私政策不适用于泰为或吉图的其他产品或服务，或并非泰为或吉图拥有或运营的业务合作伙伴或其他公司。有关泰为的其他产品和服务以及Telenav.com网站的信息，请访问http://www.telenav.com/legal/policies。有关其他产品或服务提供商以何种方式处理您通过其他网站或通过使用我们与第三方联合提供的服务而提供的个人信息，请参阅该等提供商的隐私政策。
泰为和/或吉图可能收集的与您相关的个人信息和其他信息主要包括三类信息：(1) 您提供的信息；(2) 自动收集的信息；及(3) 从其他来源获得的信息。泰为和/或吉图使用和维护该等信息的方式如下文所述。
当您授权泰为和吉图的业务合作伙伴向我们共享信息用于导航软件和/或导航服务，或当您使用您的信息登录导航软件和/或导航服务时，以及当您通过导航软件和/或导航服务另外向我们传递该信息，或通过电话或电子邮件就我们的产品和服务联系我们时，泰为和吉图将获取和保存与您相关的某些信息。比如，为维护和/或验证您的账户，泰为和吉图可能在您同意后从您的其他账户获取某些账户信息，包括您的车辆信息以及您的安吉星互联导航服务订购是否有效。泰为和吉图也可能为您分配一个单独和独有的账号，该账号可能由泰为和吉图保存并用于管理您的账户，为您提供客户支持，并就您使用泰为和吉图产品和服务的行为进行研究分析，以改进产品或服务品质以及您的用户体验。
通过导航服务，您可以选择提供您的家庭和办公地址，吉图将在其数据库中保存该等信息并与泰为共享，使您能够快速导航至这些目的地，并能更方便地访问导航软件和/或导航服务的其他功能。通过导航软件和/或导航服务，您还可以创建一个“常用”地址和兴趣点列表。在导航软件和/或导航服务内，您还可以选择使用导航软件和/或导航服务的设置菜单定制您的体验，比如选择您的导航偏好、显示路况信息以及选择您偏好的汽油等级进行搜索。对于安吉星互联导航服务订购者，吉图将在其云数据库中保存这些地址和偏好设置。这些数据也会与泰为共享，这样您可以从导航软件和/或导航服务访问这些数据。对于导航软件用户，该信息仅在您车辆中的导航系统中本地保存。
泰为或吉图还可能使用泰为和吉图所收集的与您相关的信息来管理您的账户，并向您提供客户支持、对您使用我们的产品和服务的行为进行研究分析。泰为或吉图可能与上汽通用共享您的电子邮件地址或电话号码，以便上汽通用向您提供与导航软件和/或导航服务或您的车辆相关的必要客户服务或您请求的客户服务。吉图还可能在不注明身份和不可复原的基础上与上汽通用共享其收集的与您以及您的使用行为相关的某些信息，用于上汽通用对其产品和服务的用户进行研究分析。
上汽通用可能使用您的电子邮件地址或电话号码就导航软件或您的安吉星互联导航服务订购与您联系，例如向您沟通您的服务订购即将过期，或答复您通过电子邮件或通过导航软件和/或导航服务向上汽通用客服代表提交的任何问题或反馈。
如您提交与路线或地图问题相关的反馈，泰为或吉图可能与我们的第三方地图服务提供商共享您的意见和匿名的位置数据。
当您请求泰为或吉图提供与导航软件和/或导航服务相关的额外信息时，通过该等请求收集的信息可能包括您的姓名、电话号码和电子邮件地址。泰为或吉图将按照适用法律的要求使用这些信息向您提供与该等服务相关的细节。
如您使用或链接到公共论坛，如社交网络服务、泰为/吉图网站或非泰为/吉图网站上的博客、互联网公告栏或聊天室，请注意，您提交的任何个人信息可能会被这些论坛的其他用户阅读、收集或使用，包括向您发送非请求型信息。泰为或吉图无法阻止其他方对该等信息进行传播和使用。
当您使用安吉星互联导航服务时，泰为和吉图自动获取某些类型的信息，其中某些信息可能与个人信息关联。
每当您进入导航软件时，您的位置、搜索和路线信息（包括您的出发地点或当前位置、您的目的地地址、您的行程开始时间以及您被引导行驶的路线）将会被记录。当您在有效的导航会话过程中时，您的当前位置、您的车辆传感器的数据以及与您的车辆关联的GPS硬件产生的GPS前进方向和速度信息将被定期记录，以便向您提供您的路线。导航软件将保存和显示您最近使用的目的地，使您能够更方便地再次导航前往这些目的地。对于仅使用导航软件的用户，该数据仅在您的导航系统的本地内存中保存。
对于已经选择使用互联功能并拥有有效订购的导航服务用户，该位置和路线信息将由吉图收集并与泰为共享，并将在安全的云数据库中保存。吉图将最多保存该等信息五年，以改进我们的服务并提供其他可能改进您的服务性能、功能和您的用户体验的功能。对于导航服务用户，其他地址数据（包括家庭和工作地址）、常用地点和最近的目的地也将与泰为共享，并与您的账户信息一起在安全的云数据库中保存，直到您的账户删除。该数据还可能与上汽通用共享，以便上汽通用向您提供与导航软件和/或导航服务或您的车辆相关的必要客户服务或您请求的客户服务。
对于已经启用预见性导航功能的导航服务用户，当您操作您的车辆时，吉图将从您车辆的GPS硬件定期获取和记录位置数据。该数据将与泰为共享并在一个安全的云数据库中保存，泰为和吉图将利用该等信息来定制和改进您的导航和搜索体验，比如提供偏好品牌兴趣点搜索结果、个性化路线和通勤路况提醒。该数据还可能与上汽通用共享，以便上汽通用向您提供与导航软件和/或导航服务或您的车辆相关的必要客户服务或您请求的客户服务。
您可以随时通过访问导航设置菜单更新您的预见性导航选项（包括停用预见性导航）。
导航软件可能获取和保存来自车辆系统的有限车辆数据，比如环境温度、座椅传感器是否开启、点火装置是否开启，该等数据可能被用于优化其安全性能。对于仅使用导航软件的用户，该数据将在您的导航系统的本地内存中永久性保存。对于拥有有效订购的导航服务用户，该数据将由吉图收集并与泰为共享，并将自收集之日起在一个安全的云数据库中最多保存五年。该数据还可能与上汽通用共享，以便上汽通用向您提供与导航软件和/或导航服务或您的车辆相关的必要客户服务或您请求的客户服务。
当您使用导航软件和/或导航服务时，吉图将记录与您使用导航软件和/或导航服务以及导航性能相关的某些信息。比如，吉图可能收集与您在对话过程中采取的行动相关的信息，如您进行的搜索类型或您选择的路线类型。该数据将与泰为共享，用于改进导航软件的功能和您的用户体验，并将自收集之日起在一个安全的云数据库中最多保存五年。该数据还可能与上汽通用共享，以便上汽通用向您提供与导航软件和/或导航服务或您的车辆相关的必要客户服务或您请求的客户服务。
当您使用我们服务中的语音命令或语音输入功能时，泰为或吉图将获取您的可听见话语（您所说的内容）的文本转录信息，该文本数据可能最多保存五年。
除非在本隐私政策中已经说明或除非适用法律另有要求或另行允许，泰为和吉图不会出售、出租、许可或以其他方式与非关联方共享与您使用导航软件和/或导航服务相关的信息。
泰为和/或吉图可能向代表我们完成交易或提供服务的第三方披露与您相关的个人信息。您使用导航软件和/或导航服务即构成对该披露的同意。
泰为和吉图可能将某些个人信息加工成非个人信息，并向与我们合作分析使用情况、提供和改进产品或服务的战略合作伙伴、或帮助我们向客户进行营销或完成类似目的的战略合作伙伴共享该信息或匿名的集合数据。不具有个人识别性的、集合的和不可复原的信息不受本隐私政策中的任何使用或披露限制约束。
某些导航和安吉星互联导航服务和功能可能由第三方服务提供商提供或与第三方服务提供商联合提供。该等第三方服务提供商代表我们处理个人信息，并有义务在遵守本隐私政策和其他适当的安全及保密措施的情况下处理该等信息。我们的服务提供商将获得履行其指定职能所需的信息，泰为和/或吉图不授权这些服务提供商为其自身的营销目的或其他目的使用或披露个人信息。个人信息可能由我们、我们的关联方以及其他第三方服务提供商在中国、美国或其他司法管辖区进行维护和处理。
泰为、吉图及其各自的关联方和服务提供商将遵守要求我们提供我们所掌握的与您相关的信息的任何适用的传票、法院命令或其他法律程序，并可能使用和披露个人信息以确定或行使他们的、您的、我们的或其他方的法定权利，或对法律主张进行抗辩。他们还可能被要求应公共机构的合法要求披露个人信息，包括为符合国家安全或执法要求之目的而披露。
在预期或已完成的兼并、收购、公司资产出售或将服务过渡到另一提供商的交易中，或在不太可能发生的资不抵债、破产或接管等事件中，如您的个人信息将作为公司业务的一部分进行转让，则泰为或吉图所掌握的与您相关的信息可能被披露。泰为或吉图将尽一切商业上合理的努力确保就上述任何交易获得该等信息的任何实体遵守本政策的全部条款。
泰为和吉图已经采取各种物理、电子和程序性的安全措施来保护我们所保管和控制的个人信息的保密性和安全性。比如，泰为或吉图将保存该等信息的泰为或吉图系统的访问权限限制为仅供经授权人员访问。
虽然泰为和吉图采用多种安全措施来防止未经授权访问或披露您的个人信息，但任何安全措施并非绝对安全，也不能提供完全保障。如泰为和/或吉图认为第三方违反法律或本政策采取了未经授权的行为，或发生其他安全漏洞，或法律另有要求时，泰为和/或吉图将尽合理努力通知您并采取适当行动。
泰为和吉图将在业务需要的期限内或适用法律、法规或政府命令要求的期限内保留您的个人信息。当泰为或吉图处置个人信息时，其将采用商业上合理的程序删除该等信息，对该等信息进行匿名处理，或使该等信息不可读取和不可复原。
儿童隐私
在未取得家长或法定监护人可证实的事先同意的情况下，泰为和/或吉图不会在明知的情况下向未满18周岁的任何人请求或收集个人信息。但是，如您向儿童提供了对装有导航软件、安吉星互联导航服务和/或其他泰为或吉图服务或产品的某一车辆或设备的访问权限，从而授权儿童使用我们的服务或产品，则根据本政策，与该使用相关的任何个人信息均将视为您的信息。泰为和吉图建议家长对其子女的网络活动（包括无线网络浏览）进行干预，以确保不在未经家长或监护人同意的情况下从儿童收集任何信息。
客户有权请求提供下列信息：某一企业是否为其直接营销目的向任何关联公司或第三方披露了个人信息。客户还有权请求访问泰为或吉图控制的其个人信息，并更新和纠正该等个人信息中的错误。为保护您的隐私和安全，泰为和/或吉图将采取合理措施在向您提供访问权限或进行纠正之前验证您的身份。泰为或吉图将尽善意努力解决纠正个人信息中的错误的请求，但该请求为不合理的情况除外。如本隐私政策所述，泰为和吉图不会在未经您同意的情况下向第三方出售或共享您的个人信息，以用于其直接营销目的。客户如希望我们提供与我们遵守该法律相关的进一步信息，或对我们的隐私惯例和政策有疑问或顾虑，可通过support@telenav.com联系我们，或通过泰为公司（Telenav, Inc.）位于4655 Great America Parkway, Suite 300, Santa Clara, CA 95054, USA的地址致函隐私政策官（Privacy Policy Officer）。
泰为和吉图可能不时更新本隐私政策，我们建议您定期查阅本隐私政策以了解最新的变更。如您对更新后的隐私政策中的任何条款有任何疑问，您应立即停止使用导航软件和/或导航服务并联系我们。如泰为或吉图与另一公司合并或被另一公司收购，可能导致本隐私政策发生变更。
泰为和吉图可能与客户签订书面的产品或服务协议，其中包括与信息的保密、安全或其他处理相关的具体规定。如本隐私政策与该等条款和协议的任何规定相冲突，在不一致的范围内以该等条款和协议为准。在所有其他情况下，以本隐私政策的条款为准。
通过选择使用导航软件和/或导航服务，您同意，与隐私或本隐私政策中包含的条款有关的任何争议应适用中华人民共和国法律。除非适用法律禁止，您还同意，该等争议应通过仲裁解决，并接受我们的《使用条款》、《服务条款和条件》或其他适用协议中包含的任何赔偿限额的约束。
如您希望访问、更新或纠正您通过使用导航软件和/或导航服务向泰为或吉图提供的信息，或删除与您的账户关联的任何信息（但应遵守有关保留该等信息的任何法定义务），或者如您对本隐私政策的改进有建议，请向ConnectedNavCare@telenav.com发送电子邮件，或通过下文所述的联系方式联系我们的隐私政策官。泰为和吉图将向您提供对您个人信息的访问权限（但应遵守适用法律下规定的有限例外情形），并尽合理的商业努力解决您可能存有的任何疑虑。
泰为和吉图致力于解决与您的隐私以及我们收集或使用您的个人信息相关的投诉。如对本隐私政策有问题或投诉，请首先通过下列方式联系泰为和吉图：
泰为公司（Telenav, Inc.）
联系人：隐私政策官（PRIVACY POLICY OFFICER）
4655 Great America Parkway
Suite 300
Santa Clara, CA 95054
USA
电子邮件：support@telenav.com
上海吉图软件开发有限公司
联系人：隐私政策官
中国上海市长宁区仙霞路333号东方维京大厦10层
如您认为泰为或吉图在您的个人信息方面未遵守本隐私政策，您可以通过上述地址致函隐私政策官。在您的信函中，请尽量详细说明您认为泰为或吉图以何种方式违反了本隐私政策。泰为或吉图（视情形而定）将对您的投诉及时进行调查和核实。
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